Knowledgebase

Fast answers to common questions
We’ve launched a new support system to better help KMDD clients find the help they need fast. This knowledgebase contains answers to frequently asked questions about WordPress, email, hosting and more. Enter a keyword search into the sidebar Search Support for instant answers! If you need a more advanced support system inquire about our maintenance fee rates.

If you can't find answers here.

iPhone Email Setup

How to set up a mail account on iPhone? To set up a mail account on your iPhone, follow the steps below (the instructions are for iPhones with software version 2.x): Press the Settings icon on your Dashboard Select Mail, Contacts, Calendars Select Add Account… For...

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Mac Mail Email setup

In this tutorial we will show you how to use your email hosted with SiteGround with your Mac Mail application. To begin, click on the Mail -> Add Account... menu. On this screen, you will be asked about the type of account you will be adding to the application. Select...

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WebMail Access

If KMDD has setup an emailbox for you on our hosting servers (NOT an email forward) you can access your mail from a browser using the steps below. You will need your username (usually your full email address) and your password. How to use webmail to access your e-mail...

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Configuring Gmail

How to Configure Google Mail With Your Domain If you want to use Google Mail with your email accounts, hosted with KMDD, you can use the GMail functionality to fetch external accounts via POP3. To do this, please follow the easy steps below.   Incoming Mail...

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Support Update!

KMDD launches a new support system. Yay!

Here to help you are links to valuable resources, via blog posts, tutorials and tips.

We LOVE our clients. And we know they love us too. But maintaining our growing family of clientele can be time consuming, and we need to make sure everyone gets the help they need. So we’ve instituted a new support plan what will help everyone.

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WP Visual Editor Tips

WordPress is awesome. It allows bloggers and site owners to edit their content without knowing any HTML code. As a user of your site, you'll probably be in the Visual Editor most of the time. This post will help you with quirkiness of the WP Visual Editor. Whether you...

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KMDD Support Levels

Client support is very important to KMDD. We try our best to over-deliver on all our projects. Please realize that in order to deliver the best support for all clients, our time must be managed carefully. KMDD offers several levels of support for the fastest, highest...

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How to do stuff in WordPress (beginner)

  How to create a WordPress Post How to add media (pictures and more) to your WordPress site How to use WordPress categories WordPress Comments tutorial   WordPress is open source software with a huge community of help and info. Dig in at...

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